Data Deletion Instructions
Effective date: October 8, 2026
Here is how to delete your data stored in Spear. You can delete part of it or all of it.
1. Delete only a connected social account
- Log in to the console, go to Team settings → Channel connections, and click [Disconnect] next to the account
- The account's access token is deleted immediately, and Spear will no longer post to or read engagement from that account
- Removing Spear in each platform's settings ("Apps and Websites" on Facebook and Instagram, connected apps on X and LinkedIn) has the same effect
2. Delete your account and all data
- Send a "data deletion request" to privacy@spear.im from the email address you signed up with
- Within 10 days of receiving your request, we delete your account, team memberships, connected social account information, and post and engagement records, and confirm by email
- Records we are legally required to keep are stored separately for the required period and then deleted
3. Posts already published
Posts you published to social platforms through Spear remain on those platforms. To delete the posts themselves, delete them directly on each platform.
4. Contact
HyperReality Co., Ltd. Privacy Team · privacy@spear.im · See our Privacy Policy for how we process data